Effective Date: 14/04/2025
We are a UK-based provider of professional construction estimating services, operating under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions, please contact us:
Email: info@bespokeestimating.co.uk
We may collect and process the following types of information:
- Contact Information – name, company name, email address, phone number
- Project Details – documents, plans, drawings, and specifications you provide for estimation
- Billing Information – invoice details and payment records (we do not store card details)
- Website Usage Data – IP address, browser type, operating system, referring URLs, pages visited
- Communication Records – emails, messages, and notes from consultations or inquiries
We use your data to:
- Provide and manage our estimating services
- Prepare and deliver quotes, estimates, and reports
- Communicate with you regarding your project
- Process payments and issue invoices
- Improve our website and customer experience
- Fulfil legal or regulatory obligations
We rely on the following legal bases:
- Performance of a contract – when providing estimating services
- Consent – for marketing communications
- Legal obligation – for accounting, tax, and regulatory compliance
- Legitimate interests – to manage and grow our business responsibly
We may share your personal data with:
- Service providers (e.g. payment processors, email providers, secure file storage platforms)
- Accountants or legal advisors where necessary
- Regulatory bodies, if required by law
All third-party providers are bound by data protection obligations.
We retain project and client data for as long as necessary to:
- Deliver services and support your account
- Meet our legal and financial record-keeping requirements (typically 6 years)
- Defend or bring legal claims if needed
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict how we process your data
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at info@bespokeestimating.co.uk
We use cookies and similar technologies to analyse website traffic and improve our services.
We implement industry-standard security measures to protect your personal data, including secure storage, encryption where appropriate, and access control procedures.
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. The latest version will always be available on this page.